The operations platform
Nigerian schools actually need
IT helpdesk, facilities, leave, procurement, and task management — one platform built for how boarding schools and educational institutions actually operate. Every request tracked. Every approval documented. Every role informed.
The Problem
How most Nigerian schools manage internal operations today
WhatsApp groups, email chains, and spreadsheets were never designed for operational accountability. They are where school operations go to get lost.
IT requests buried in staff WhatsApp groups
When a projector dies or the network goes down, staff send a message to a group chat. The IT team sees it eventually — or they don't. There is no record either way.
Leave applications emailed to HR and forgotten
Staff send a leave request email. HR replies, or doesn't. There is no tracking, no balance visibility, and no accountability when the term gets busy.
Procurement requisitions lost in paper trails
A teacher submits a request for lab supplies. It goes to the HOD, then to admin, then to finance. At some point it disappears and nobody knows who has it.
Facility faults reported verbally — never resolved
The air conditioning in Block C has been broken for three weeks. Someone mentioned it to facilities. There is no ticket, no owner, no resolution.
Five Modules
Everything a school needs, in one platform
Every internal workflow your school runs — tracked, assigned, and resolved without switching between tools.
Staff log IT issues through the portal — not a WhatsApp group. IT staff are assigned, update status, and resolve with a full audit trail.
Log maintenance faults with photo attachments and priority levels. The facilities team picks it up, tracks it, and resolves it — visibly.
Staff apply online, line managers approve or reject with comments, and HR tracks balances — all in one thread with automatic notifications at every step.
Requisitions route through a defined chain — line manager to HOD to finance — with quote attachments and a complete approval history no one can dispute.
Assign milestones and tasks across departments, track progress by status, and close the loop on every outstanding action item before it becomes a problem.
Role-Based Access
Every role sees exactly what they need
No information overload. No blind spots. Each role has a view built for their responsibilities.
Admin / Principal
Full visibility across all five modules. Every request, approval, and resolution — in one dashboard without chasing anyone for updates.
Head of Department
See requests from your department, approve leave applications, and sign off on procurement requisitions before they reach finance.
IT Staff
Receive assigned tickets, update status, request more information, and resolve issues — all logged with a full audit trail.
HR Admin
Track leave balances, view all leave applications across the organization, and maintain accurate records without chasing emails.
Finance Admin
Review and approve procurement requisitions at the final stage. See attached quotes and the full approval chain before signing off.
Staff
Submit any request — IT, leave, facilities, or procurement — and track exactly where it is without messaging anyone to ask.
Rugby School Nigeria
Elite boarding school · Lagos, Nigeria
Rugby School Nigeria is running all five FixDesk modules in production — IT helpdesk, facilities, leave management, procurement, and task management. Every internal workflow managed through one platform, with full visibility for every role that needs to see it.
How It Works
Simple from day one
No complicated setup. No training sessions. Your staff starts using it on the first day.
Staff submits a request
Through the web portal — IT ticket, leave application, facility fault, or procurement requisition. Takes under a minute.
Routes to the right person
Based on your school's approval structure — IT staff, line manager, HOD, or finance — automatically.
Resolved and tracked
Every action is logged. Status is visible to whoever needs to see it. Closed requests become an audit trail.
Explore the Platform