One platform.
Every internal
workflow.
IT helpdesk, facilities, leave, procurement, and tasks — managed together, visible to everyone who needs to see them. Built for how organizations actually operate.
Used daily by operations teams across multiple organizations
Tickets resolved
98%
↑ this month
Pending approvals
12
5 modules active
The Problem
Internal teams run on chaos.
Schools, firms, and organizations everywhere are managing internal operations through the wrong tools. It is not a people problem — it is a systems problem.
Requests buried in WhatsApp
IT tickets, facility complaints, and approvals get lost in group chats that nobody reads twice. Nothing gets tracked. Nothing gets owned.
Shared inboxes no one owns
Support emails forwarded to a shared mailbox, then forgotten. No assignment, no follow-up, no accountability.
Spreadsheets always out of date
The tracker was last updated on Thursday. Maybe. No one is sure who is responsible for what — or whether it was ever resolved.
Zero visibility on resolution
Has this been fixed? Who handled it? When? Nobody knows — until someone complains again. The cycle repeats.
There is a better way.
The Platform
Five modules. One platform.
Every internal workflow your organization runs — tracked, assigned, and resolved without switching between tools.
IT Helpdesk
Hardware issues, software requests, and network problems — tracked from submission to resolution with full audit trail.
Facilities
Log maintenance faults, office infrastructure requests, and campus issues with photo attachments and priority levels.
Leave Management
Staff apply for leave, line managers approve, HR tracks balances — all in one thread with automatic notifications.
Procurement
Requisitions route through a defined approval chain — line manager, HOD, finance — with receipts and a full history.
Task Management
Assign milestones and tasks across teams, track progress by status, and close the loop on every outstanding action item.
More modules coming
Chat · Reports & Analytics
How It Works
Simple from day one.
No complicated setup. No training required. Your team starts using it on the first day.
Submit
Staff log a request through the web portal — IT ticket, leave application, facility fault, or procurement requisition. Takes under a minute.
Route & Assign
The request reaches the right person automatically — IT staff, line manager, HOD, or finance — based on your organization's approval structure.
Resolve & Track
Every action is logged. Status is visible to whoever needs to see it. Closed requests become an audit trail your organization can learn from.
Every role sees exactly what they need. Admins see everything. HODs see their department. Staff see their own requests. No information overload. No blind spots.
Live Demos
See FixDesk in action.
Two very different organizations. One platform. Click in as any role — no signup required.
Both demos show real workflows and approval chains. No data is saved between sessions.
Who It's For
Built for organizations
that run on people.
The problem FixDesk solves is not unique to one industry. It exists wherever teams manage internal operations.
Schools & Education
From IT support to leave approvals, boarding schools and universities manage dozens of internal workflows that need structure, visibility, and accountability.
Construction & Real Estate
Procurement approvals across project sites, facilities management across offices, and task tracking for project teams — without the chaos of group chats.