The Problem
Facility faults reported verbally never get resolved
When staff report building issues verbally or in a chat, there is no record, no owner, and no accountability. FixDesk gives facilities teams a proper system — not a conversation thread.
Every fault is on record
No more 'I mentioned it to someone last week.' Every fault is logged, timestamped, and tracked from the moment it is reported.
One owner per fault
Every fault is assigned to a specific person on the facilities team. Ownership is clear and cannot be disputed.
Photo evidence upfront
Staff attach a photo when they report the fault. The facilities team knows what they are dealing with before they arrive on site.
Capabilities
Everything facilities teams need
Fault reporting
Staff log maintenance faults through the portal — broken equipment, structural issues, or infrastructure failures — in under a minute.
Photo attachments
Attach photos directly to the fault report so the facilities team knows exactly what they are dealing with before they arrive.
Priority levels
Set priority — low, medium, high, or critical — so the facilities team knows which faults to address first.
Assignment to facilities team
Faults are assigned to the right person on the facilities team, who gets notified and takes ownership immediately.
Status tracking
Every fault report has a live status visible to the person who reported it. No more 'did anyone fix that?' conversations.
Full audit trail
Every action, update, and comment is logged with a timestamp. A permanent record of every fault and its resolution.
What Gets Reported
Any fault. Any location. Any priority.
FixDesk facilities management handles the full range of physical infrastructure issues your organization deals with.
Part of a Bigger Platform